Privacy Policy
Last updated: [DATE — set at launch]
Who We Are
Balance Skin & Wellness Institute (“Balance,” “we,” “us,” or “our”) operates a medical aesthetics and wellness practice located at 8516 South Portland Ave, Oklahoma City, OK 73159, and the website on which this policy appears (the “Site”).
Information We Collect
When you use our contact form, we collect the information you provide: your name, phone number, email address, service of interest, preferred appointment time, and message. We ask that you do not submit medical history or other protected health information through the Site; clinical information is collected securely during your in-person consultation.
Like most websites, we may also collect limited technical information automatically (such as browser type, device information, pages visited, and approximate location derived from IP address) through analytics tools.
How We Use Your Information
- To respond to your inquiries and schedule consultations
- To operate, maintain, and improve the Site
- To understand how visitors use the Site (analytics)
- To comply with legal obligations
How We Share Information
We do not sell your personal information. We may share information with service providers who help us operate the Site and our practice (for example, website hosting, form delivery, spam protection, and analytics providers), subject to appropriate safeguards, or when required by law.
Cookies & Analytics
The Site may use cookies and similar technologies, including Google Analytics, to understand Site usage. You can control cookies through your browser settings.
Data Retention & Security
We retain contact-form submissions only as long as needed to respond to your inquiry and maintain our business records, and we use reasonable administrative and technical safeguards to protect them.
Your Choices & Rights
You may request access to, correction of, or deletion of the personal information you submitted through the Site by contacting us at the phone number listed on our Contact page. Depending on your state of residence, you may have additional privacy rights.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children.
Health Information
Protected health information collected in the course of treatment is governed by our HIPAA Notice of Privacy Practices, not this website privacy policy.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date above reflects the most recent revision.
Contact
Questions about this policy? Call us at the number on our Contact page or visit us at 8516 South Portland Ave, Oklahoma City, OK 73159.